Privacy terms
DAE ("us", "we", or "our") is the operator of dae-hq.dk (referred to as the “SERVICE”).
This document outlines the information collected about you when you use our SERVICE, how it is utilized and shared, and your rights concerning it.
We aim to assure you that your information is handled with trustworthiness and respect when you use our SERVICE. Our commitment is to uphold your rights and maintain your trust. This Privacy Statement details the information collected about you, its usage and sharing, as well as your rights concerning it.
Data Collection
All the information we possess about you is voluntarily provided by you when using our SERVICE. We will transparently communicate the reasons for needing this information and how we intend to utilize it.
Our Lawful Basis for processing your information
The General Data Protection Regulation (GDPR) mandates that all organizations processing personal data must have a lawful basis for doing so.
Our Lawful Basis lies in the performance of a contract to deliver our SERVICE to you, and our Legitimate Interests encompass scenarios where you are a customer of our SERVICE; processing for direct marketing purposes or to prevent fraud; and processing necessary to ensure network and information security, including preventing unauthorized access.
We utilize your information to:
- Provide access to our Service.
- Process payments.
- Direct your inquiries to the appropriate customer support staff.
- Investigate and address your concerns.
- Communicate with you about products, services, promotions, studies, surveys, news, and updates related to our service.
- Process promotions/competitions, including prizes, and provide information about our services.
- Investigate or address legal proceedings relating to your use of our services/products, or as otherwise permitted by applicable law.
Where automated decision-making is part of our processing, we ensure that decisions are reviewed by staff before implementation. You have the right to receive an explanation for the decision and to challenge it if dissatisfied.
We collect and process both personal data and special categories of personal data as defined in the GDPR. This includes:
- Name
We may share your personal data with:
- Our payment processor for processing card payments.
- Our legal advisors in case of disputes or other legal matters.
- Law enforcement officials, government authorities, or other third parties to fulfill our legal obligations.
- Any other party with whom we share your personal data after obtaining your consent.
Transfers to third countries and international organizations:
We transfer personal data to the following third countries or international organizations using identified safeguards, as we rely on third-party services to deliver our Service.
- Google Analytics (USA)
We have ensured that such transferred data is fully protected and safeguarded as required by the General Data Protection Regulation.
We retain your personal data while you remain a customer, unless you request its deletion. Our Retention and Disposal Policy (available on request) outlines how long we hold data and how we dispose of it when no longer needed. We will delete or anonymize your information upon request, unless:
- There is an unresolved issue, such as a claim or dispute.
- We are legally obligated to retain it.
- There are overriding legitimate business interests, including fraud prevention and customer safety and security.
Your Rights
The General Data Protection Regulation grants you certain rights regarding your personal data. For instance, you have the right to be informed about the information we retain and its purpose, request a copy of the personal information we hold about you, request corrections to any inaccuracies in the personal data we possess, ask us to cease sending you emails, or under certain circumstances, request that we halt processing your details.
Accessing and Correcting Your Information
To obtain access to, request corrections for, or request a copy of your information, please contact us at info@dae.hq.dk.
Cookies
The OpenBizBox e-commerce system uses so-called cookies.
The use of cookies enables us to offer you a convenient commerce in our shop. As soon as you place a product in your shopping cart, this information is stored in a cookie on your own computer.
If your browser do not support cookies or if you have deactivated cookies, it is not possible for you to buy anything via vores webshop. The rest of the website will be visible for you but you cannot use the webshop.
What is a cookie?
A cookie is a small textfile which is stored on your harddisk. A cookie is no programm and cannot read or destroy any data on your computer.
You can find further infornation on cookies at www.cookiecentral.com.